Guest Invite

Please note that your System Administrator may have restricted your use of this  feature when your user account was created

Double-click the green satellite  in the bottom right of your display. The I'm InTouch Configuration screen will appear and you can easily navigate to  the User Information section identified on the left frame of the screen.

The ability to add additional remote users is useful if you wish to have “guest users” that you want to be able to invite to your PC to  view a presentation or for online training or technical support. You can add users by clicking on the ‘Add new user’ button towards the bottom of the  screen and then typing in the "guests" user information. Every user of I’m InTouch must have a unique Login Name and Password for remote access. Users can be removed at any time by selecting the user you wish to remove from the Current User drop down box and then selecting “Remove this User”.  Even though there is no limit on the number of users created, only up to 10 users can login to your I’m InTouch simultaneously. When logging in to your computer, the"guest"  user will use your Computer Name to login and the unique Login Name and Password that you have assigned to them.  

You can define the specific access rights of the "guest" user by selecting the "Access Rights" button to the right of their Login Name and Password.  

By default a User will be granted remote access rights. You can temporarily deny a User remote access by un-checking the Grant Access check box.

Maximum session length determines the length of a remote session allowed for this user. The default is unlimited or no time restriction and can be changed by selecting one of the alternative settings in the drop down box.

By default a user is granted access to all I'm InTouch features. Alternatively, un-checking the All available features box allows you to select the specific features you wish to grant to this user.

My Desktop Passwords can be managed for each user from this screen. The My Desktop password can be the same or different from the Remote Access password used to login at the beginning of a remote session. Passwords can be changed during a Remote Session using the Configuration feature on your local PC or wireless device.
 

Auto-disconnect if idle refers to automatically disconnecting the My Desktop session when there is no activity for the number of minutes you select. This is used as a security feature to ensure unauthorized access to your computer is avoided should you leave a computer without properly logging out from your remote session. The default auto-disconnect time-out is 15 minutes. You can enter a new value (from 5 to 999 minutes) to set a shorter or longer time-out period. 
 

The specific functionality that will be made available to a user during a MyDesktop session can be configured. By default, a user will be given access to all of these functions. Un-checking a function box disables this functionality.

Allow multi-user session – allows a 2nd authorized user to join a remote session already in progress

Allow mouse and keyboard input – allows the user to control the host PC with mouse and keyboard input. Disabling this function, the user will only be able to view the PC’s desktop with no remote input possible

Clipboard sharing – allows the user to copy and paste text between PC’s

Remote printing – gives the user the ability to print documents from the host PC to their local printer

Use Full Screen Mode as initial viewing mode – a MyDesktop session will begin in Full Screen viewing mode.

Darken the Desktop Viewer when it is inactive – when you select an area of your local desktop outside of the desktop viewer window, the Desktop Viewer will darken so that it is not the primary focus window