Note – this feature is only supported on Windows 2000 and XP machines running I’m InTouch
Remote printing gives you the ability to print any document on your distant computer to your local printer.
A practical illustration is someone remotely accessing a business accounting application running on their office PC from the convenience of their home computer and wishing to print a report to their home printer. I’m InTouch’s remote print function redirects the print job request given to the business PC to the users local home printer for print processing.
It’s easy to set-up and use the remote printing feature. Knowing what printer(s))) you will want to print to when away from your home or office PC running I’m InTouch, ensure this printers drivers are installed on your computer running I’m InTouch before you leave. Use the set-up remote printer function of I’m InTouch once and now you can print your remote documents locally to the printer of your choice.
To Setup Remote Printing, you must first determine what printers you will want to print to when you are going to be away from your PC running I’m InTouch. Knowing this, before starting the I’m InTouch Setup Remote Printer Wizard you will need to install the installation files or drivers of these printers onto your computer running I’m InTouch or ensure that your manufacturer and make of printer can already be found within the Windows Add Printer Wizard.
Start the Setup Remote Printer Wizard by right-mouse clicking the I’m InTouch Configuration system tray icon (green satellite) or selecting “Setup Remote Printer” from the “Options” drop-down toolbar within the toolbar displayed at the top of the screen during a remote session. Note and follow the special I’m InTouch instructions found at the bottom of each screen of the wizard. During a remote session, you will request to print in the normal manner, but you will observe that when the printer selection list appears, that your local printer, with the preface IIT will appear. Complete the print request and wait a few seconds for the print job to spool across the Internet and print to your local printer.
Setup Remote Printer from I’m InTouch Configuration system tray icon:
1. Right-mouse click the I’m InTouch Configuration
system tray icon (green satellite.
2. Select “Setup Remote Printer”
3. From the I’m InTouch Remote Printer Setup screen, select Add. The Add Printer Wizard opens. Note and follow the special I’m InTouch instructions found at the bottom of each screen. Select Next and continue to follow the instructions.
4. On the Local or Network Printer screen, select Local Printer and ensure Plug and Play auto detection is not selected, then select Next.
5. On the Select the Printer Port screen, ensure IIT Port is highlighted and select Next.
6. On the Add Printer screen, choose the Manufacturer and Printer that you will want to print documents to, then select Next.
Note: if the Printer is not in the list, you will need to select Cancel, then install your printers drivers to this computer and start the Setup Remote Printer process again
7. On the Use Existing Driver Screen, choose “Keep existing driver” and select Next.
8. On the Name Your Printer screen, the printer you selected earlier will be presented and will be prefaced with IIT (short for I’m InTouch). We recommend you keep this name, as it will be presented during a remote session as one of your printers you may print to. Select Next.
9. On the Printer Sharing screen, keep the “Do not share this printer” setting and select Next.
10. On the Print test Page screen, select NO when you are not in a remote session and then Next.
11. Completing Add Printer Screen. Your printer
is now available to print documents to locally when you are in a My Desktop
session. If this is your only remote printer, this printer will display
as the default printer during a remote session.
Setup Remote Printer during a remote session
1. Select “Setup Remote Printer” from the “Options” drop-down toolbar within the toolbar displayed at the top of the screen during a remote session.
I’m InTouch will detect all local printers connected to your PC and display them. Choose the printer you wish to print to, ensure “select printer automatically” is checked and select OK. I’m InTouch will determine whether this printers drivers are already installed on your PC running I’m InTouch and automatically setup this printer if possible.
2. If it is not possible to automatically setup this printer, the Add Printer Wizard will open.
3. The Add Printer Wizard opens. Note and follow the special I’m InTouch instructions found at the bottom of each screen. Select Next and continue to follow the instructions.
4. On the Local or Network Printer screen, select Local Printer and ensure Plug and Play auto detection is not selected, then select Next.
5. On the Select the Printer Port screen, ensure IIT Port is highlighted and select Next.
6. On the Add Printer screen, choose the Manufacturer and Printer that you will want to print documents to, then select Next.
Note: if the Printer is not in the list, you will need to select Cancel, then install your printers drivers to this computer and start the Setup Remote Printer process again
7. On the Use Existing Driver Screen, choose “Keep existing driver” and select Next.
8. On the Name Your Printer screen, the printer you selected earlier will be presented and will be prefaced with IIT (short for I’m InTouch). We recommend you keep this name, as it will be presented during a remote session as one of your printers you may print to. Select Next.
9. On the Printer Sharing screen, keep the “Do not share this printer” setting and select Next.
10. On the Print test Page screen, select NO when you are not in a remote session and then Next.
11. Completing Add Printer Screen. Your printer is now available to print documents to locally when you are in a My Desktop session. If this is your only remote printer, this printer will display as the default printer during a remote session.